Privacy

Privacy policy

We are delighted that you are interested in our online shop. The protection of your privacy is very important to us. Below we will provide you with detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. In accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, this serves to safeguard our legitimate interests in a correct presentation of our offering, which prevail within the framework of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.

Hosting services by a third party provider
As part of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests in a correct presentation of our offer, which prevail within the framework of a balancing of interests. All data collected as part of the use of this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide it to us as part of your order, when you contact us (e.g. via contact form or email) or when you open a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact or to open the customer account and you cannot complete the order and/or the account opening or send the contact without providing them. The data collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR to process the contract and process your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration. Your customer account can be deleted at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

3. Data transfer

To fulfill the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

4. Cookies and web analysis

In order to make visiting our website more attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our interests and to